Home Lockout Service: questions about the price

The address and which door you are outside of, what kind of lock is on it as far as you can tell, and where the key is: inside, lost, broken or simply refusing to turn. Mention whether the door is a rental, whether anyone is inside, and whether the lock is electronic. If you have photo identification on you, say so; if not, say that too so the verification route is agreed before the locksmith arrives.

Damage from earlier attempts

A latch bent by a credit card or a cylinder scarred by a screwdriver may need repair or replacement in addition to the opening. The locksmith points out what was already there before quoting that part.

Time of the call

A home lockout costs the same amount whatever the hour, weekend or holiday included, since locksmiths are reachable day and night. The exact figure is confirmed at the door once the lock, the door and how many locks need opening have been looked at in person.

Weather on the day

A cylinder frozen solid or a door iced to its frame takes patient thawing before any opening can begin, so a winter call in a cold snap is quoted with that extra time in mind.